Cybiant

Stand a chance to obtain RM1,000 subsidy for your training cost! Cybiant is honoured to be selected as one of the official training partners of MDEC’s Digital Up Programme! According to the World Economic Forum’s Future of Jobs Report, 50% of all employees will need reskilling by 2025, as adoption of technology increases. The Digital Up Program is an initiative from MDEC to encourage working Malaysians to reskill or upskill via digital tech courses offered in MDEC’s Digital Skills Training Directory. Digital Up training incentive provides up to RM 1,000.00 per pax to eligible Malaysian workforce to reskill/upskill in Digital Technology related courses and programs. There are more than 60 available courses and programs to choose from, and all of the courses are verified by our industry experts. In partnership with MDEC, Cybiant is offering 3 official certification courses which can help you obtain some of the important digital knowledge areas such as Automation, Big Data and Agile Project Management. The course details are provided below: RM3280 RM3180 The Service Automation Foundation (SAF) course is an introduction to the Service Automation Framework for the design and delivery of automated services. Service providers who use service automation deliver their services through a self-service portal, platform or application directly to users. Click here for complete course details. RM3600 RM3500 What benefits can [...]

Cybiant is providing a free demo & consultation session for any organizations that are interested in the SummitAI service management solution. In today’s business environment, companies are constantly adopting new technologies or re-strategizing the ways they operate, largely due to the changing expectations of their customers. Over the last few years, the expectations for service delivery have shifted completely. As a result, most companies now are prioritizing their resources to establish an effective IT Service Management (ITSM) strategy that can bring business and technology together to deliver value through services. Symphony SummitAI is an ITIL-compliant service management solution that leverages the latest advances in AI-powered digital agents and service automation. It helps organizations to deliver exceptional IT services with AI-driven Intelligence effortlessly. Symphony SummitAI is also recognized as a 2022 Gartner® Peer Insights™ Customers’ Choice For IT Service Management Tools for the fourth consecutive year. Why SummitAI? A single, centralized & self-service portal for all service requests 24 X 7 service desk experience Increased operational productivity Complete control of the enterprise’s IT landscape Transform your end-to-end IT services with SummitAI Service Management while leveraging AI to help resolve issues faster, reduce costs and increase productivity. Experience the full power of AI-driven knowledge intelligence with Symphony SummitAI’s service management solutions. Click here for more details: [...]

WhatsApp SCAM? In today's world of communication convenience, many of us will have at least one (or more) digital communicator of sort (e.g., WhatsApp, Messenger, Skype, Telegram, Signal, etc.) installed on our mobile phones. With the rise of Cyber Crime specifically SCAM; many of us would have encountered it in one form or another. Today we want to share a recent experience of John, Head of Services at Cybiant, on WhatsApp SCAM and create the awareness on what to look out for, so we continue to stay safe while using it. How To Spot a Text Scam Figure 1: A screen shot of the WhatsApp messages which is considered a SCAM Above is a screen shot of the WhatsApp messages that John received which he strongly believes is a SCAM. Below are his observations as to why the above is a SCAM based on his assessment and interaction with the Scammer sending it. See if you came to the same conclusions as his. The above message came through on Monday 11th July 2022 itself which was a Public Holiday (Hari Raya Haji) in Malaysia. Mobile Number was from Australia. A scammer claimed to be a friend of John whom he knows does NOT own an Australian Mobile Number. The scammer claimed to be in a meeting. Again, from [...]

Introducing the superhero in Cybiant company - Captain Cybiant Brands are built on recognition. And recognition is created by symbols, that represent what the company stands for. At Cybiant, it is our mission to help organizations win in the data economy. And in order to visualize this, and represent what our organization stands for, I am extremely pleased to introduce our symbol on our journey to achieve this mission: Captain Cybiant. Figure 1: Full image for front, side and back view of Captain Cybiant Over the last three months, our team has been brainstorming, designing and redesigning imagery, until we found a figure that touches upon all the aspects that we want to represent as a company. We ended up with choosing a superhero, because in order to win in the data economy, most organizations need some form of superpower to accomplish their goals. With Captain Cybiant, we provide organizations with the power to transform their companies. The superpower that Captain Cybiant has (compared to us ordinary citizens) is that it can extract, read, transform and analyze data to predict the future. This superpower is represented by the big chip that you can see well displayed on Captain Cybiant. This superpower represents the tools that our company uses in the process. At Cybiant, we use data, automation and algorithms to [...]

WEBINAR: ESTABLISHING THE PUBLIC-PRIVATE PARTNERSHIP (PPP) FRAMEWORK How to tackle complexity in PPP projects? When working with something that is complex just like the Public-Private Partnership scheme, what is needed is structure, and one way to establish structure is by putting in place a framework. A framework can help organizations or teams to work in full compliance with standardized best practices or guidelines that is structured. A PPP framework is best understood as the established procedures, rules and institutional responsibilities that determine how the government selects, implements and manages PPP projects. Although some PPPs can also be implemented on a one-off basis without any specific framework. However, most PPPs are technically complex, involving numerous stakeholders, each with conflicting objectives, which requires a well-designed PPP framework to ensure that the objectives of the public and private sector are aligned and procedures, rules and good PPP practices can be established. If you need more information, feel free to contact us at info@cybiant.com or chat with us on our website. You may also subscribe to our newsletter for the latest updates! LEARNING OBJECTIVES In this webinar, we will learn from one of the first PPP accredited trainers in APAC Jan-Willem Middelburg about the PPP framework. The topics that will be covered are: Why do we need a PPP Framework? The value [...]