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The ITIL® 4 Specialist: Create, Deliver and Support (CDS) certification is one of four modules required for the ITIL Managing Professional qualification. It prepares candidates to integrate value streams and key activities to create, deliver and support IT-enabled products and services.
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Where ITIL expertise powers modern digital and IT strategy.
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The ITIL® 4 Foundation e-learning course provides a structured introduction to modern IT service management, guiding learners through the ITIL framework, key concepts, and practical practices that support effective digital service delivery and organizational improvement.
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The ITIL® 4 Foundation training provides a clear introduction to modern IT service management, giving participants essential knowledge of the end-to-end ITIL framework and preparing professionals to support their organization’s shift toward digital-ready service delivery.
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