Course Overview

The ITIL 4 Leader: Digital and IT Strategy (DITS) certification highlights the importance and complexity of developing a digital strategy that supports business success. It explains how digital strategy should align with IT strategy and the wider organizational goals. The module shows how the ITIL framework helps organizations manage digital transformation by offering a structured, flexible approach to service management challenges and enabling the effective use of modern technologies. It also elevates ITIL discussions to a strategic level for executives and business leaders.

The ITIL 4 Digital and IT Strategy exam evaluates a candidate’s ability to understand and apply the concepts from the official publication to build a learning, improving IT organization. The DITS qualification is required for the ITIL 4 Strategic Leader designation, which validates practical and technical capabilities in leading IT-enabled services, teams, and workflows. It also confirms the ability to design and implement strategies that respond to digital disruption and drive organizational performance.

This certification is designed for managers at all levels who are responsible for setting direction, shaping strategy, or developing high-performing teams. It addresses both strategic and practical components, making it a key requirement in the ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

Accredited training is mandatory to fully understand the material, and ITIL 4 Foundation is a prerequisite for all modules. After completing the Managing Professional pathway, candidates only need the DITS module to obtain the Strategic Leader designation. More information on progressing from ITIL v3 to ITIL 4 is available at our Ultimate ITIL 4 FAQ.

Course Contents

  1. The Use of the ITIL Guiding Principles in Digital and IT Strategy Decisions and Activities
  2. Leveraging Digital Strategy to React to Digital Disruption
  3. Relationship between the Concepts of Digital and IT Strategy
  4. Relationship between the Service Value System and the Service Value Chain
  5. Application of Digital and IT Strategy within an Organization
  6. Strategic Approaches by Digital and Information Technology to Achieve Market Relevance and Operational Excellence
  7. The Risks and Opportunities of Digital and IT Strategy
  8. The Steps and Techniques in Defining and Advocating for A Digital and IT Strategy
  9. Implementation of Digital and IT Strategy
  10. Recap & Exam Preparation

ITIL®, PRINCE2®, PRINCE2 Agile®, and The Swirl logo™ are registered trademarks of PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Learning Objectives

The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Leader: Digital and IT Strategy (DITS) exam specification:

  • Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
  • Understand how to leverage digital strategy to react to digital disruption
  • Understand the relationship between the concept of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  • Understand the strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence
  • Understand the risks and opportunities of Digital and IT Strategy
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Understand how to implement a Digital and IT Strategy

Target Audience

ITIL 4 Leader Digital and IT Strategy (DITS) is aimed at IT and business directors, heads of departments, aspiring business leaders, and other business professionals across the organization who are involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

Exam Structure

  • Online Proctored Exam invigilate by PeopleCert
  • Multiple Choice Question
  • 40 Questions
  • 28 marks required to pass (out of 40 available) — 70%
  • 90-minute duration
  • Closed-book

NOTE: Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.

The ITIL 4 Foundation Qualification is a prerequisite for the ITIL® 4 Leader: Digital and IT Strategy (DITS)

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Course price

RM9,000.00

  • Format

Instructor-led

  • Duration

4 Days

  • Exam Included

Yes

  • Exam Institute

PeopleCert

  • Level

Intermediate

Course Reviews For ITIL® 4 Leader: Digital and IT Strategy

4 reviews for ITIL® 4 Leader: Digital and IT Strategy

  1. Jeremy Mason –

    Though topics are fast paced, the facilitation and the discussion allowed us to go deep when needed and that adds a lot of value through context.

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    Muthukumaran Raman –

    The assessments help to hands-on learning by applying the learnings. The live examples that shared by the trainer are useful.

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    Afian Hozeini Nuzula –

    The Trainer; the way the topics being delivered was easier to understand and the 2 interaction session in between other participants and the trainer.

    The training location – conducive environment with pleasant meals.

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    BALASOORIAN BALAKRISHNAN –

    Like most about the content, the presenter was very knowledgeable and able to connect with real work example.

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