Certified Software Asset Manager

Certified Software Asset Manager

Learn how to manage and maintain software assets in the organization

Certified Software Asset Manager

(11 customer reviews)


  • Learn the fundamental concepts of Software Asset Management
  • Understand the differences between different software licenses
  • Learn about software compliance and audit preparation
  • Get recognized with a certification from IAITAM

Delivery format: Classroom, Virtual-Led & E-learning
Certification: IAITAM Certified Software Asset Manager

Certified Software Asset Manager

The Certified Software Asset Manager (“CSAM”) course introduces the key concepts and processes of Software Asset Management. Software Asset Management is important for any organization, because proper software asset management establishes compliance and reduces costs. Many organizations are inadvertently incompliant, which is a significant risk. Additionally, many organizations are paying for software licenses they don’t need. Establishing proper software asset management practices gives organizations control over their licenses.

This program discusses fundamental concepts and best practices in software asset management. The course provides an overview of different software licenses. Thereafter, the program focuses on software compliance requirements. Participants learn how to prepare for a software audit, and which preparations the organization can take. Moreover, you will learn best practices and lessons learned from other organizations.

By combining process design and case studies, participants prepare for the role of software asset manager. Software asset managers help to advise procurement teams on the acquisition of new software licenses. In addition, they optimize the annual spend on existing licenses. By making the right decisions and optimizing license allocations, software asset managers can save significant money in any organization.

Upon completing the course, participants possess the knowledge to proactively manage software licenses. As a result, they can fulfill the role of software asset manager in any organization. Participants who completed the course take the Certified Software Asset Manager exam. After passing the exam, participants receive the CSAM designation. This designation holds widespread recognition and value in the industry, demonstrating their overall expertise and dedication to excellence in software asset management.

What you will learn:

The Certified Software Asset Manager program covers the following topics:

  • Software License Types: Differentiate between various software license types, including volume, subscription, and open source licenses.
  • Compliance Strategies: Develop strategies to ensure compliance with software licenses and minimize legal and financial risks.
  • Vendor Management: Establish effective vendor relationships, negotiate software contracts, and navigate vendor audits professionally.
  • Software Discovery: Utilize methods and tools for accurate software discovery and inventory management.
  • Usage Optimization: Analyze software usage data and implement strategies to optimize usage and reduce waste.
  • Lifecycle Management: Manage software assets throughout their lifecycle, including version control, updates, and retirement.
  • Audit Preparedness: Prepare for software compliance audits proactively and respond to audit requests effectively.
  • Risk Mitigation: Identify and mitigate software-related risks, including security risks, in SAM practices.
  • Cost Optimization: Apply cost optimization strategies, eliminate unused licenses, and develop budgeting skills.
  • Documentation and Reporting: Create effective SAM reports, follow best practices for documentation, and maintain compliance records

Upon completing the CSAM course, participants should also have a solid foundation in software asset management principles and practices, making them well-equipped to manage software assets effectively, ensure compliance, reduce costs, and minimize risks within their organizations.

Why you should join:

You should join this program, because this program provides you:

  • Industry Expertise: Learn from industry experts with extensive experience in software asset management.
  • Global Recognition: IATAM’s certification is respected worldwide and can open doors to new career opportunities.
  • Practical Skills: Acquire practical skills that can be immediately applied in your job role.
  • Networking: Connect with a community of software asset management professionals.
  • Career Advancement: Enhance your career prospects and earning potential in a high-demand field.


Cybiant offers the following learning options for this course:

E-Learning – 3 months access
The e-learning option provides students with access to an e-learning environment with pre-recorded lectures, exercises and quizzes. You can complete the course in your own time, at your own pace. This option provides access for 3 months, and includes the official exam.

Virtual Training – 2×2 hours per day
The virtual training option is an online class taught by a live Cybiant instructor. You will receive a meeting invitation to participate in the live lectures. Our virtual training courses are organized in 2 x 2-hour sessions per day to accommodate some other work. Official examinations are included in the pricing.

Classroom Training – full day
The classroom training option will be conducted by a Cybiant instructor in a 5-star hotel. You will participate in a live training and meet other participants. Breaks, lunch and exam voucher are included in the pricing.

You can register for the course by selecting the option of your choice below:

Certified Software Asset ManagerClassroom4 December 2023 Kuala Lumpur$2,080.00
Certified Software Asset ManagerVirtual4 - 5 December 2023 (US Time Zone - GMT-5)$1,880.00

Learning Objectives

The Certified Software Asset Manager course represents the combined knowledge and understanding of the ever-changing software information, laws, and regulations. This information is collected and focused into an education and training certification course that will equip students with the knowledge of new standards covering software applications as well as the severe penalties associated with not being aware or adhering to current and upcoming regulatory mandates.

Course Content Day 1:

  • Introduction to IAITAM
  • Instructor Introduction
  • Student Introductions
  • ITAM Code of Ethics
  • Description of CSAM
  • Overview of the ITAM Program
  • ITAM As A Program
  • 12 IAITAM KPAs
  • Program Management
  • Acquisition Management
  • Asset Identification Management
  • Communication and Education Management
  • Compliance Management
  • Disposal Management
  • Documentation Management
  • Financial Management
  • Legislation Management
  • Policy Management
  • Project Management
  • Vendor Management

Course Content Day 2:

  • The Scope of Software Licensing
  • Audits
  • Proactive Vs. Reactive SAM
  • Saving Benefits of SAM
  • ITAM Compliance
  • Audit Response
  • Enforcement Entities
  • Due Diligence for Compliance
  • The Art of Negotiation
  • ITAM Automation
  • Metering/Usage Tool Functions
  • Hardware and Organizational Impacts
  • Hardware Focal Points for SAM

Target Audience

The CSAM Course is designed for business professionals with minimal or entry-level experience in the field of Software Asset Management. It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management, and strategic planning.

Exam Structure

The online exam is available for students starting on the last day of class; and is available from 14 days from this point. One hundred (100) questions are on the IAITAM CSAM exam and a passing mark is achieved by attaining 85% or higher.

Testing requires non-interrupted internet connection and may be taken at any time during the open period; once a test is started, students are required to complete it during that session and are permitted up to 3 hours to complete. However, it is suggested to take the exam as soon as possible following the course.

Exam results are available immediately after completing the exam within the IAITAM Exam Centre.


Download more information:

11 reviews for Certified Software Asset Manager

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    Seiriol Ng (verified owner)

    Clear notes and interactive class.

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    -Knowledgeable trainer who can relate the course to job scopes
    -Discussion on improvement and weakness

    Hope can have it physical :) to enjoy more discussion

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    Jasmine Wong

    Message conveyed by trainer Jan-Willem is precise and easy to understand. Course material, duration, flexibility and presentation by trainer are all well-organized. I dislike to attend training actually, but I attended this course as it related to my role and I hoped I could learn some basic knowledge from it. And yes! this training didn’t fail my expectation. Overall experience is great. I really enjoyed and learnt a lot from this course. Thank you Jan!

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    I was well engaged during the session by the trainer. Some tips shared by trainer eg: negotiation are helpful.

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    Chin Wei Teo

    The contents were clear and easy to understand. The concept of SAM is what I like most about the course.

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    Satnam Singh

    Increase the number of sample questions. Good course.

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    Michael Johnson

    Presenter was knowledgeable and engaging. Classroom setting might be better as opposed to online but not crucial. good class and informative

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    Joseph Smiddie-Brush

    Clear information and easy to follow format, presenter did an an excellent job of engaging the participants.

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    Chole Liang

    This was an interesting course and helped me a lot in understanding SAM.

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    Zairom Mahamad

    Nothing can be improved about this course ;-)

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    Sandra Schulz

    Overall I’m very satisfied with Jan, he explained well and i can relate with my current job. The tips to become a better ITAM SAM which i did not received in my 20 years in the industry. He did a good job with the training module.

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