Learning Objectives
The Certified Software Asset Manager course represents the combined knowledge and understanding of the ever-changing software information, laws, and regulations. This information is collected and focused into an education and training certification course that will equip students with the knowledge of new standards covering software applications as well as the severe penalties associated with not being aware or adhering to current and upcoming regulatory mandates.
Students will also learn the importance of Software Asset Management in the current, dynamic ITAM environment. It has never been more important that there is at least one individual within an organization whose focus and training is devoted and specialized in Software Asset Management. Organizations are able to actualize long term value and benefits that are derived from that specialization. Everything begins with the CSAM course and certification and is designed to provide a core function and foundation from which to build any ITAM program.
The CSAM Program itself has always been, and will continue to be developed by professional Software and Hardware Asset Managers who codify a number of existing IAITAM professional development programs. The CSAM Certification as produced by IAITAM has evolved over the past 10 years to encompass the changes experienced within the profession as well as adding notable credibility to any organization’s IT Asset Management Program.
The Certified Software Asset Manager course consists of two days’ worth of instruction. The Certification test is designed around those two days and guide individuals within the profession to gain awareness of existing software regulations, the importance of adhering to the regulations, and how those regulations have an effect on every aspect of current and future business endeavours. Additionally, students learn the importance of a proactive stance when concerning software compliance as well as the steps necessary to achieve this end result.
Instruction is focused on Communication and Education, Policy, Procedures, Project Management, Software Assets, and Compliance Management. The CSAM instruction and related materials will bring to light the importance of a well planned and executed Software Asset Management Program.
This interactive and instructor-led course is available through both online instruction as well as in-person in a traditional classroom setting. This goal is for ITAM professionals to review existing organizational infrastructure and effectively enhance any Software Asset Management Program thus creating a mature program that meets global expectations.
CSAM, as with all IAITAM courses, conveys the same primary goal of educating IT Asset Management professionals in effective asset management, automation, and centralization best practices. This equates to a higher Return on Investment (ROI), compliance risk mitigation, and increased overall productivity.
Course Content Day 1:
- Introduction to IAITAM
- Instructor Introduction
- Student Introductions
- ITAM Code of Ethics
- Description of CSAM
- Overview of the ITAM Program
- ITAM As A Program
- 12 IAITAM KPAs
- Program Management
- Acquisition Management
- Asset Identification Management
- Communication and Education Management
- Compliance Management
- Disposal Management
- Documentation Management
- Financial Management
- Legislation Management
- Policy Management
- Project Management
- Vendor Management
Course Content Day 2:
- The Scope of Software Licensing
- Audits
- Proactive Vs. Reactive SAM
- Saving Benefits of SAM
- ITAM Compliance
- Audit Response
- Enforcement Entities
- Due Diligence for Compliance
- The Art of Negotiation
- ITAM Automation
- Metering/Usage Tool Functions
- Hardware and Organizational Impacts
- Hardware Focal Points for SAM
Target Audience
The CSAM Course is designed for business professionals with minimal or entry-level experience in the field of Software Asset Management. It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management, and strategic planning.
Exam Structure
The online exam is available for students starting on the last day of class; and is available from 14 days from this point. One hundred (100) questions are on the IAITAM CSAM exam and a passing mark is achieved by attaining 85% or higher.
Testing requires non-interrupted internet connection and may be taken at any time during the open period; once a test is started, students are required to complete it during that session and are permitted up to 3 hours to complete. However, it is suggested to take the exam as soon as possible following the course.
Exam results are available immediately after completing the exam within the IAITAM Exam Centre.
Event Details
Cybiant offer the following learning options for this course:
Self-Paced-Online Learning - 3 months access
If your a choosing the Self-Paced-Online (SPO) learning option, you will complete the course on your own time, in your own pace. Cybiant will provide you with access to an online learning environment where you can watch videos, and practice with sample questions. The SPO option provides access for 3 months, and includes the official exam.
Virtual Training - 2x2hours per day
If you are choosing the virtual training learning option, you will participate in a live course by a Cybiant instructor, which is delivered 100% online. You will receive meeting invitations to participate in the live lectures through the Zoom platform. There will be 2 x 2-hour sessions per day, so this option does provide you with flexibility to plan some other work. All sessions are recorded, in case you miss any of the session. All virtual training courses include the official examination, which will be taken online on the last day of class.
Classroom Training - full day
If you are choosing the classroom training option, you will participate in this training in a live class in a 5-star hotel. This training option provides you with the opportunity to discuss topics in detail with other course participants, and learn from their experience. You will be trained by one of our Cybiant experts, and will complete the exam on the last day of class. Training is conducted daily, based on the following time schedule:
Start time: 09:00 UTC+08
End time: 17:00 UTC+08
Jasmine Wong –
Message conveyed by trainer Jan-Willem is precise and easy to understand. Course material, duration, flexibility and presentation by trainer are all well-organized. I dislike to attend training actually, but I attended this course as it related to my role and I hoped I could learn some basic knowledge from it. And yes! this training didn’t fail my expectation. Overall experience is great. I really enjoyed and learnt a lot from this course. Thank you Jan!
WAN SHAHRUM WAN MOHAMMED –
I was well engaged during the session by the trainer. Some tips shared by trainer eg: negotiation are helpful.
Chin Wei Teo –
The contents were clear and easy to understand. The concept of SAM is what I like most about the course.
Satnam Singh –
Increase the number of sample questions. Good course.
Michael Johnson –
Presenter was knowledgeable and engaging. Classroom setting might be better as opposed to online but not crucial. good class and informative
Joseph Smiddie-Brush –
Clear information and easy to follow format, presenter did an an excellent job of engaging the participants.
Chole Liang –
This was an interesting course and helped me a lot in understanding SAM.
Zairom Mahamad –
Nothing can be improved about this course ;-)
Sandra Schulz –
Overall I’m very satisfied with Jan, he explained well and i can relate with my current job. The tips to become a better ITAM SAM which i did not received in my 20 years in the industry. He did a good job with the training module.