Course Overview
The Certified Software Asset Manager (CSAM) course provides a practical foundation in Software Asset Management (SAM), helping organizations ensure compliance, reduce costs, and optimize software usage. Many businesses face financial and legal risks from poor license management or unnecessary spending, making structured SAM practices essential.
This IAITAM-accredited certification combines real-world insights, process design, and case studies to help you identify license types, understand compliance requirements, and prepare for software audits. You’ll also learn how to advise procurement teams, optimize software spend, and implement best practices used by leading organizations.
By joining this program, you’ll gain:
- Expert Guidance: Learn from experienced SAM professionals.
- Global Recognition: Earn an internationally respected IAITAM certification.
- Practical Skills: Apply proven methods to improve compliance and cost efficiency.
- Career Growth: Strengthen your profile in a high-demand IT discipline.
- Professional Network: Connect with SAM and ITAM practitioners worldwide.
Upon completion, you’ll be equipped to manage software assets proactively, minimize risks, and take the CSAM exam to earn your globally recognized certification.
Learning Objectives
In this course, you will gain a practical understanding of SAM principles, tools, and governance through the following key areas:
- Software License Types: Understand various software license models, including volume, subscription, and open-source licenses.
- Compliance and Risk Management: Learn how to stay compliant with licensing terms, avoid penalties, and navigate evolving regulatory requirements.
- Vendor and Contract Management: Build effective vendor relationships, negotiate contracts, and manage vendor audits with confidence.
- Software Discovery and Inventory: Explore techniques and tools for accurate software tracking and asset visibility.
- Usage and Cost Optimization: Analyze software usage data to identify waste, eliminate unused licenses, and maximize return on investment.
- Lifecycle Management: Manage software assets from acquisition to retirement, including version control and updates.
- Audit Preparedness: Prepare proactively for software audits and manage audit responses efficiently.
- Documentation and Reporting: Develop effective SAM reports, maintain compliance documentation, and support governance transparency.
By the end of this course, you will have a solid foundation in software asset management, enabling you to manage licenses proactively, reduce financial risks, and contribute to strategic IT decision-making.
Target Audience
This course is ideal for IT professionals, procurement officers, asset managers, financial analysts, and compliance specialists who want to strengthen their understanding of Software Asset Management. No prior SAM experience is required.
Exam Structure
- 100 multiple-choice questions
- 85 marks required to pass (85%)
- 3-hour duration
- Open book
- Available online for 14 days starting from the last day of class
Downloads and Resources
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M Khidir –
The real-world example is mind opening.
Intan nurulhashikin Mohd Yunus –
The course and trainer were resourceful. He provided insights and best practices based on standard industrial practice as well as work experience which is very helpful in a sense. Thanks to the trainer for the good course!
Sathyavani Strydharan –
Appreciate the engaging interaction and clear explanations provided by the course coordinator.
Ahmad Firdaus Ahmad faiz –
The trainer provided clear and well-structured instructions, making it easy to follow and understand. The guidance was precise, ensuring that key concepts were effectively communicated and applied throughout the learning process.
Seiriol Ng (verified owner) –
Clear notes and interactive class.