Course Overview
The Certified Software Asset Manager (CSAM) course provides a practical foundation in Software Asset Management (SAM), helping organizations ensure compliance, reduce costs, and optimize software usage. Many businesses face financial and legal risks from poor license management or unnecessary spending, making structured SAM practices essential.
This IAITAM-accredited certification combines real-world insights, process design, and case studies to help you identify license types, understand compliance requirements, and prepare for software audits. You’ll also learn how to advise procurement teams, optimize software spend, and implement best practices used by leading organizations.
By joining this program, you’ll gain:
- Expert Guidance: Learn from experienced SAM professionals.
- Global Recognition: Earn an internationally respected IAITAM certification.
- Practical Skills: Apply proven methods to improve compliance and cost efficiency.
- Career Growth: Strengthen your profile in a high-demand IT discipline.
- Professional Network: Connect with SAM and ITAM practitioners worldwide.
Upon completion, you’ll be equipped to manage software assets proactively, minimize risks, and take the CSAM exam to earn your globally recognized certification.
Learning Objectives
In this course, you will gain a practical understanding of SAM principles, tools, and governance through the following key areas:
- Software License Types: Understand various software license models, including volume, subscription, and open-source licenses.
- Compliance and Risk Management: Learn how to stay compliant with licensing terms, avoid penalties, and navigate evolving regulatory requirements.
- Vendor and Contract Management: Build effective vendor relationships, negotiate contracts, and manage vendor audits with confidence.
- Software Discovery and Inventory: Explore techniques and tools for accurate software tracking and asset visibility.
- Usage and Cost Optimization: Analyze software usage data to identify waste, eliminate unused licenses, and maximize return on investment.
- Lifecycle Management: Manage software assets from acquisition to retirement, including version control and updates.
- Audit Preparedness: Prepare proactively for software audits and manage audit responses efficiently.
- Documentation and Reporting: Develop effective SAM reports, maintain compliance documentation, and support governance transparency.
By the end of this course, you will have a solid foundation in software asset management, enabling you to manage licenses proactively, reduce financial risks, and contribute to strategic IT decision-making.
Target Audience
This course is ideal for IT professionals, procurement officers, asset managers, financial analysts, and compliance specialists who want to strengthen their understanding of Software Asset Management. No prior SAM experience is required.
Exam Structure
- 100 multiple-choice questions
- 85 marks required to pass (85%)
- 3-hour duration
- Open book
- Available online for 14 days starting from the last day of class
Downloads and Resources
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Michael Johnson –
Presenter was knowledgeable and engaging. Classroom setting might be better as opposed to online but not crucial. good class and informative
Joseph Smiddie-Brush –
Clear information and easy to follow format, presenter did an an excellent job of engaging the participants.
Chole Liang –
This was an interesting course and helped me a lot in understanding SAM.
Zairom Mahamad –
Nothing can be improved about this course ;-)
Sandra Schulz –
Overall I’m very satisfied with Jan, he explained well and i can relate with my current job. The tips to become a better ITAM SAM which i did not received in my 20 years in the industry. He did a good job with the training module.