Experience AI Driven IT Management

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership.

SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users with digital agent CINDE leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.

Meet CINDE

Key Benefits and Features

Unleash Enterprise Productivity

Business is moving faster than ever. Legacy solutions are holding back productivity. The transformative technology of artificial intelligence is opening up a vast landscape of new promises of productivity, issue resolution, agent effectiveness, and complete IT control. Since change is the only constant, you as the IT leader need to embody the change that is offered by AI-driven innovation. Market dynamics will favor those who take aggressive actions to modernize their legacy applications. The time is ripe for leveraging the benefits of the latest advances in Artificial Intelligence (AI) and machine reasoning to IT Management.

Reduce IT Service Management Costs

Re-imagine IT Management with SummitAI, an AI-driven IT Management suite. Unleash enterprise productivity by effortlessly bringing Service, Asset and Operations Management together to work in concert. SummitAI using machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT Help Desk Operations, and up to 45% better Total Cost of Ownership. SummitAI substantially reduces demand on operators, enhances user experience of services, and optimizes IT Management. SummitAI is a modular, cloud-based suite, that offers a wide range of capabilities. From natural language conversations for end users leading to automated resolution, to real-time dashboards that feature key business metrics, to gamification, SummitAI shifts the paradigm in IT Management.

Talk to CINDE (Conversational Interface and Decisioning Engine)

Business users can converse with CINDE using natural language and receive intelligent personalized responses. CINDE uses sophisticated natural language processing technologies to understand the intent of an issue which can correspond to an incident, service request or a query. CINDE understands the context in which the intent was expressed and uses machine reasoning techniques to determine the next best course of action. CINDE intelligently resolves the majority of incoming issues automatically, eliminates downtime, and unleashes enterprise productivity by freeing up knowledge workers to focus on high impact work.

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Our Implementation Team

From the initial process design towards full implementation and service automation. Our Cybiant experts have the experience and expertise to bring A to your service organization.

Learn about our implementation approach

SummitAI Service Management

IT Service Management for the Next Generation

The SummitAI for ITSM is a system of intelligence that effortlessly incorporates Artificial Intelligence and machine reasoning into the IT Service Management. The AI-driven IT service management solution offers maximum productivity by analyzing, learning, predicting and executing routine tasks with minimal human to machine interaction needed. With the help of SummitAI powered ITSM, IT professionals can now re-imagined ITSM and at the same time gain a new perspective on an efficient IT Service Management.

Summit IT Service Management

SummitAI Asset Management

Optimize asset utilization, save costs and enforce compliance with AI-driven Asset Management.

The SummitAI’s IT Asset Management provides the solution to all the problems mentioned above. With the use of the SummitAI’s IT Asset Management, IT asset managers can have clear visibility of their IT assets which provides them with informative data to make better informed and cost-effective decisions to manage the lifecycle of assets, preventing over expenditure on unnecessary assets and  mitigate risks related to compliance such as legal liability, fines and lawsuits due to improper software licensing. The solution helps corporations to reduce the overall cost of ownership and ensure assets can be effectively utilized to meet the organizational goals.

SummitTAI Operations Management

Proactively collect and monitor availability and performance data across the enterprise using agent-based or agent less technology.

It is time to take back control of your IT infrastructure, with the help of SummitAI Operations Management solution! The synergy effect of SummitAI Operations Management solution and SummitAI IT Service Management solution provides users with a fully integrated solution in one single platform which can easily tackle all the difficulties mentioned above and makes it much easier to manage the overall IT operations of the organization.

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With more customer implementations and a higher customer satisfaction than anyone else, Cybiant is the premier partner for SummitAI implementations. Contact us today to build a Proof-of-Concept for your organization.

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