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Take Action with Autonomous AI Agents on ServiceNow

The next era of automation is here — where autonomous, goal-driven AI agents work for you, making decisions, learning, and delivering results without constant oversight. With Cybiant and the power of the ServiceNow platform, you can move beyond static workflows to intelligent, adaptive automation that drives real business outcomes. Our AI agents don’t just follow rules — they understand context, collaborate with your teams, and evolve with your business. The future of work is faster, smarter, and always on.

Case Studies

Discover Our Case Studies

Case Study: Redesigning Change Management and Quality Assurance Framework for Bank Rakyat in Malaysia

ITSM Transformation at Bank Rakyat

Discover how Cybiant assisted Bank Rakyat in Malaysia with the transformation of their ITSM environment.

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Benefits of Establishing a Service Catalog

Learn how to establish a Service Catalogue in ServiceNow, and find the optimal structure for your service delivery.

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Case Study

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Learn How Cybiant Builds AI Agents for Customer Support

Our consultation is always in sync with your strategy

AI Agents are rapidly taking over tasks from customer service agents. Faster, more reliable and with a human touch. Discover in this case study how you can build AI Support Agents with ServiceNow.

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Best solutions

Why Cybiant?

With extensive customer implementations and industry-leading satisfaction scores, Cybiant is the premier partner for ServiceNow automation and workflow transformation projects. Here are some of the key reasons why organizations choose Cybiant.

Cybiant is the author of the Service Automation Framework, a globally recognized standard applied in Service Automation and AI-powered workflow implementations.
Cybiant organizes the Automation Days Asia conferences. What began as a small gathering has grown into the leading automation event for practitioners across Asia, bringing together thought leaders, innovators, and hands-on experts.
We don’t just deliver ServiceNow solutions — we empower our customers to master them. Our training and certification programs enable your teams to independently design, implement, and optimize intelligent workflows on the Now Platform.

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