Over the last 2 years, we have seen how the pandemic has changed the ways current organizations operate, especially with the adoption of new technology to become more data and digital driven. Even as we move towards the endemic phase, the rate of adoption for digital technology among businesses shows no sign of slowing down. This is because more employees and consumers are now used to working and shopping online.
While many larger organizations are equipped with resources to help boost their digital adoption rate and offer better propositions through services online, other small and medium enterprises (SMEs) are finding it difficult to do so. According to a study, Southeast Asia’s digital economy is expected to jump 28% to USD 222 billion in 2022. In order for SMEs to remain relevant and competitive moving forward, the adoption of digital technologies can no longer be optional.
However, one of the key challenges that many SMEs face besides budget constraints, is the lack of knowledge and skills. And this is exactly why one of the government agencies in Southeast Asia is working with consulting and training firms to develop initiatives, plans and communication channels to empower and educate the local SMEs about the Digital Economy.