The Robotic Process Automation Foundation (RPAF) course is an introduction to RPA concepts and technologies, and how they can be used in professional organizations to increase quality and efficiency. By using Robotic Process Automation, organizations can automate repetitive processes and tasks, making processes more lean and effective.

Robotic Process Automation has quickly risen in popularity in recent years, mainly driven by an increased focus on automation practices in the financial and insurance industry. Gartner research indicates RPA technologies can help reduce operational costs with 30% by 2024. The main benefits of Robotic Process Automation include improved customers satisfaction, increased operational efficiency, and higher levels of quality.

The RPA Foundation course is a vendor-neutral, comprehensive and practical course that explains the fundamentals of RPA technology, as well as the workflow design aspects and techniques. The course covers practical guidance that will teach you how to set up bots that execute processes, and how your organization can set the first steps with the implementation of RPA. The course curriculum of the RPA Foundation course is fully aligned with the structure of the Service Automation Framework.

In this course, participants will get an overview of the fundamental drivers and technologies that make up Robotic Process Automation. Participants will learn how to design automated processes, and how to use robots and scripts to automate workflows and processes. Additionally, the course also covers quality criteria for RPA design, as well as implementation best practices. This course positions learners to successfully complete the Robotic Process Automation Foundation certification exam.