Robotic Process Automation Foundation

Robotic Process Automation Foundation

An introduction to RPA concepts and technologies

Robotic Process Automation Foundation

(5 customer reviews)


The Robotic Process Automation Foundation (RPAF) course is an introduction to RPA concepts and technologies, and how they can be used in professional organizations to increase quality and efficiency.

Delivery format: Classroom, Virtual-Led & Self-Paced Online
Certification: Robotic Process Automation Foundation


The Robotic Process Automation (RPA) Foundation  course is an introduction to RPA concepts and technologies, and how they can be used in professional organizations to increase quality and efficiency. By using Robotic Process Automation, organizations can automate repetitive processes and tasks, making processes more lean and effective.

Robotic Process Automation has quickly risen in popularity in recent years, mainly driven by an increased focus on automation practices in the financial and insurance industry. Gartner research indicates RPA technologies can help reduce operational costs with 30% by 2024. The main benefits of Robotic Process Automation include improved customers satisfaction, increased operational efficiency, and higher levels of quality.

The Robotic Process Automation Foundation course is a vendor-neutral, comprehensive and practical course that explains the fundamentals of RPA technology, as well as the workflow design aspects and techniques. The course covers practical guidance that will teach you how to set up bots that execute processes, and how your organization can set the first steps with the implementation of RPA. The course curriculum of the RPA Foundation course is fully aligned with the structure of the Service Automation Framework.

In this course, participants will get an overview of the fundamental drivers and technologies that make up Robotic Process Automation. Participants will learn how to design automated processes, and how to use robots and scripts to automate workflows and processes. Additionally, the course also covers quality criteria for RPA design, as well as implementation best practices. This course positions learners to successfully complete the Robotic Process Automation Foundation certification exam.

Learning Objectives

The course objectives of the Robotic Process Automation Foundation course include a practical understanding of:

  • The history of robotic process automation and its core benefits.
  • The business drivers for robotic process automation.
  • How RPA can help organizations reduce operational costs, whilst remain high-quality of service.
  • The inter-relationship between Robotic Process Automation, Service Automation and Business Process Automation.
  • The technical structure and components of RPA platforms.
  • RPA workflow design methodologies and activity planning (variables, arguments, data types and collections.
  • Specification of sequence and control flow in workflow design.
  • Common RPA functions and techniques, including Excel automation, database automation, text extraction and email automation .
  • Monitoring aspects of RPA, including logs, audit, alerts, and role management.
  • RPA quality controls and exception handling of workflows.
  • Automation Orchestration for managing automation tasks and actions.
  • The structure and setup of RPA projects in organizations and the setup of the RPA Centre of Excellence.
  • Continual improvement practices for RPA.

Target Audience

The target audience of the Robotic Process Automation Foundation course includes Management, Operations, Developers and Testing professionals such as:

  • Anyone starting or leading an automation transformation program
  • Application Developers
  • Automation Architects
  • Automation Engineers
  • Business Managers
  • Change Agents
  • Consultants
  • IT Directors
  • IT Managers
  • IT Team Leaders
  • Product Owners
  • Scrum Masters
  • System Integrators
  • Tool Providers

Exam Structure

Successfully passing (65%) the 40-minute examination, consisting of 40 multiple-choice questions, leads to the Robotic Process Automation Foundation (RPAF) Certificate. The examination and certification process is administered by the Service Automation Framework Alliance.

There are no official prerequisites. Familiarity with basic IT process language is preferred.



5 reviews for Robotic Process Automation Foundation

  1. Jeevan Raj Sinnayah

    The course duration is just right, not too lengthy. Suggest having more hands-on practice to enhance the knowledge learned.

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    Swee Yean Yeoh

    Trainer is knowledgeable, course materials were enough and helpful!

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    Yek Fu Wong

    A very practical course. Contents were clear and easy to understand!

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    Ewe Li Wei

    Clear content delivery and instant reply to the chat comments. Great experience!

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    Joyce Ng

    Sharing session is what I liked most about the course! Please have more sharing session and share more advance UI path features also how to apply it! ;)

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Event Details

Cybiant offer the following learning options for this course:

Self-Paced-Online Learning - 3 months access
If your a choosing the Self-Paced-Online (SPO) learning option, you will complete the course on your own time, in your own pace. Cybiant will provide you with access to an online learning environment where you can watch videos, and practice with sample questions. The SPO option provides access for 3 months, and includes the official exam.

Virtual Training - 2x2hours per day
If you are choosing the virtual training learning option, you will participate in a live course by a Cybiant instructor, which is delivered 100% online. You will receive meeting invitations to participate in the live lectures through the Zoom platform. There will be 2 x 2-hour sessions per day, so this option does provide you with flexibility to plan some other work. All sessions are recorded, in case you miss any of the session. All virtual training courses include the official examination, which will be taken online on the last day of class.

Classroom Training - full day
If you are choosing the classroom training option, you will participate in this training in a live class in a 5-star hotel. This training option provides you with the opportunity to discuss topics in detail with other course participants, and learn from their experience. You will be trained by one of our Cybiant experts, and will complete the exam on the last day of class. Training is conducted daily, based on the following time schedule:

Start time: 09:00 UTC+08

End time: 17:00 UTC+08

Includes Examination

Unless otherwise specified, all courses include official examination

Expert Trainers

All Cybiant trainers are experts in their knowledge domain

14 Days Evaluation

Is your e-learning not what you expected? You get your money back.


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