Lean IT Foundation

Lean IT Foundation

Enable organizations to provide the best possible services for their customers

Lean IT Foundation

(13 customer reviews)

RM3,060.00RM4,387.50

Banish wasteful practices for more effective IT services with our Lean IT certification. Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize, and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods.

Delivery format: Classroom, Virtual-Led & Self-Paced Online
Certification: Lean IT Foundation

Categories:

Lean IT Foundation

Banish wasteful practices for more effective IT services with this Lean IT certification. Lean IT is the extension of lean manufacturing and lean services principles applied to the development and management of information technology (IT) products and services. Lean IT’s core concern is the elimination of waste, where waste is work that adds no value to a product or service. Consultants and evangelists for Lean IT identify an abundance of waste across the business service “production line”, including legacy infrastructure and fractured processes. By reducing waste through the application of lean strategies, CIOs and CTOs from companies around the world are driving IT from the confines of a back-office support function to a central role in delivering customer value.

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize, and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods.

The Lean IT approach is a way of thinking and acting, focussing heavily on organizational culture. Lean IT is associated with the development and management of Information Technology products and services.

Lean Principles are concerned with:

  •     Increasing customer value.
  •     Eliminating waste (work that does not add value).
  •     Management as a facilitator.
  •     The involvement of all employees.
  •     Continual improvement.
  •     Preserving value with less work.

In this course, candidates will learn how to apply the principles of Lean IT practices to provide necessary insight into business services and support IT assets, employees, and processes. And how to utilize several Lean IT analysis tools and understand the application of the Lean IT philosophy in an IT environment. It will provide insights into customer experience and identify the cause of problems to increase customer satisfaction. Candidates will learn how to align business services with IT to evaluate a service delivery solution identify and reduce non-value adding activity and how to streamline and automate compliance processes to lessen cost and risk. This will enable an organization to achieve operational excellence through improved agility, service quality, and efficiency and build a customer and value-oriented culture in which employees engage in Lean IT processes. Optimizing IT operations and processes supporting the most business-critical applications and services and implementing a rigorous problem-solving process to achieve greater strategic and financial value.

The APMG International APMG Lean IT Logo and Swirl Device logo are trademarks of The APM Group Limited.

Learning Objectives

  • The principles underlying the Lean philosophy.
  • The importance of understanding and delivering customer value.
  • The way Lean looks at processes and the waste within them.
  • How to measure performance and the key determinants of performance.
  • What the organizational requirements are when implementing Lean, including the use of visual management tools.
  • The DMAIC problem-solving model.
  • Which behavior and attitude are necessary for Lean to be successful within an IT organization?

Target Audience

Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification.

Exam

The LITA Lean IT Foundatio certification has the following structure:

  • Multiple Choice, Scenario based Multiple Choice
  • 40 questions per paper
  • 65% (26 of 40) or more required to pass
  • 60 minutes duration

Downloads

Download more information:

13 reviews for Lean IT Foundation

  1. Annie Mohd Yusof

    The trainer gives real live/actual scenarios on how things work/implemented for each topic discussed.

  2. blank

    Yek Fu Wong

    The instructor is very knowledgeable and have vast experience to share on relevant topic to make it interesting and practical

  3. blank

    swee yean yeoh

    I like some of real life example shared and discussed.

  4. blank

    Valentijn Sieders

    Effective ; short and informative

  5. blank

    Joost Knoop

    By the knowledge and experience shared by the trainer. He made very clear what was essential to understand the philosophy and the crucial knowledge components. I really enjoyed this training, because of the trainer his clarity, preciseness.

  6. blank

    Alexandru Rusu

    The structure of the meetings is good. I think more interactivity needed in class.

  7. blank

    Chris Knoop

    I like how the course is linked to the daily work

  8. blank

    Pengfei He

    Example related to real IT operation work

  9. blank

    Alex van Dijk

    I like that it is an online course, the content and the applicability for my work.

  10. blank

    Paul Mol

    Very clear explanation. Good course!

  11. blank

    Casper van der Kolk

    F2F would be better to exchange experiences

  12. blank

    Ronald de Haan

    the material was clear and extensive.

  13. blank

    Adu Samuel

    DMAIC process is helpful. I think the exams should happen two days after the course to give room for students to study the course materials. Kudos to Jan-Willem our course instructor.

Add a review

Your email address will not be published. Required fields are marked *

Includes Examination

Unless otherwise specified, all courses include official examination

Expert Trainers

All Cybiant trainers are experts in their knowledge domain

14 Days Evaluation

Is your e-learning not what you expected? You get your money back.

Title

Go to Top