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IT Service Management

ITIL® 4 Foundation

Rated 4.80 out of 5
RM2,520.00 – RM4,720.00

The ITIL 4 Foundation course and examination will teach you the fundamental basics of IT Service Management, based on the IT Infrastructure Library (ITIL) standard. ITIL has been the leading certification in IT Service Management since the 1980s. Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Foundation (AXELOS)

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ITIL® 4 Leader: Digital and IT Strategy

Rated 5.00 out of 5
RM5,080.00 – RM8,640.00

The ITIL 4 Leader: Digital and IT Strategy (DITS) certification is one of the 2 modules leading to the ITIL Strategic Leader qualification. This module provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.

Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Leader: Digital and IT Strategy (AXELOS)

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ITIL® 4 Managing Professional Transition

Rated 5.00 out of 5
RM4,520.00 – RM6,320.00

The ITIL 4 Managing Professional transition module is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam. Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Managing Professional Transition (AXELOS)

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ITIL® 4 Specialist: Create, Deliver and Support

Rated 5.00 out of 5
RM3,480.00 – RM6,060.00

The ITIL 4 Specialist: Create, Deliver & Support (CDS) certification is one of the 4 modules leading to the ITIL Managing Professional qualification. The ITIL 4 Create, Deliver and Support qualification is intended to provide the candidate with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Specialist: Create, Deliver & Support (AXELOS)

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ITIL® 4 Specialist: Drive Stakeholder Value

Rated 5.00 out of 5
RM3,480.00 – RM4,800.00

The ITIL 4 Drive Stakeholder Value (DSV) certification is one of the 4 modules leading to the ITIL Managing Professional qualification. The ITIL 4 Specialist Drive Stakeholder Value is intended to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Specialist: Drive Stakeholder Value (AXELOS)

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ITIL® 4 Specialist: High Velocity IT

Rated 5.00 out of 5
RM3,480.00 – RM4,800.00

The ITIL 4 Specialist: High-velocity IT (HVIT) certification is one of the 4 modules leading to the ITIL Managing Professional qualification. This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations. Delivery format: Classroom, Virtual-Led & Self-Paced Online Certification: ITIL® 4 Specialist: High Velocity IT (AXELOS)

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