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News2021-11-01T12:56:57+08:00

Cybiant launches Safe Workplace Enabler Suite

Get back to work safely with the Safe Workplace Enabler Suite During the wake of the Covid-19 pandemic, many businesses were greatly impacted and some were even forced to cease their business operation. As businesses start to open up again after the lockdown begins to ease, business recovery will be paramount, but it will not be business as usual anymore. Everything will have to change including the way the employees work, the way they communicate with their colleagues, the way they manage tasks and the list goes on. In the post COVID-19 world, many organizations are still struggling to make [...]

June 12th, 2020|Digital Transformation|

Cybiant announces Partnership with UiPath

Cybiant announces Partnership with UiPath 10 June 2020, Kuala Lumpur, Malaysia. Cybiant today announced it has partnered with UiPath, one of the largest global RPA vendors, to complement its automation practices. Cybiant will start setting up an RPA Centre of Excellence in Kuala Lumpur, from which it will service its regional clients in the APAC region. The partnership with UiPath will build on the Service Automation practice, in which Cybiant is the global frontrunner. Jan-Willem Middelburg, CEO of Cybiant, explains: "Over the last few years, we have built a leading reputation in Service Automation projects across the world. We [...]

June 10th, 2020|Robotic Process Automation|

Four Reasons why Online Learning can be more effective than Classroom Training

Four Reasons why Online Learning can be more effective than Classroom Training Online Learning has been growing at an accelerated pace recently due to the rapid advancement of technology. The significant growth of online learning is even more evident since the Covid-19 outbreak. Many public and private institutes are forced to change the way education is being delivered as social distancing and restriction movement orders are being implemented worldwide. Following the Movement Control Order, the Human Resources Development Fund (HRDF) of Malaysia has also introduced new schemes that support online learning. With the new HRDF schemes, employers can encourage their [...]

May 28th, 2020|News|

How to Claim Online Training with HRDF

A simple guide to claim your e-learning and online training with HRDF Following the Movement Control Order, the Human Resources Development Fund (HRDF) of Malaysia has introduced new schemes to support online learning. With the new HRDF schemes, employers can encourage their employees to attend online training courses to enhance their knowledge and skills. The schemes allow employers to claim online training fees and even for the support facilities and equipment for the online training. In other words, free training for your employees! Before you sign up for any online courses, it is important to understand the guidelines [...]

May 21st, 2020|News|

How to choose between PRINCE2 and Agile project management courses?

How to choose between PRINCE2 and Agile project management courses? Many working professionals would agree that question like “How can I develop my career from here?” is very common for them to constantly ask themselves. One of the most effective ways to do so is by attaining professional certifications. For project managers, leaders or software developers, having a professional certification in project management such as Agile Project Management, Scrum Master or PRINCE2 can help them gain competitive edge when it comes to internal promotion or external career opportunities. However, many people find it hard to decide which course [...]

May 15th, 2020|Agile Practices|

Webinar: How to design an e-Government Portal in Summit AI

Webinar: How to design an e-Government Portal in Summit AI 15 May 2020 10:00 AM - 11:00 AM Self-service portals are one of the cornerstones of service automation. Self-service portals and application provide users the possibilities to request, view and order services online. Where self-service concepts were initially primarily used in the IT Service Management domain, their success quickly transferred to other sectors: HR, Facilities and recreational services. Another domain where the application of self-service portals has been growing is in (local) governments. Driven by the need to digitize [...]

May 6th, 2020|Webinar|

Cybiant to host the first Enterprise Big Data Analyst virtual course

INTRODUCTION What benefits can your organization achieve with Big Data? How to spot patterns in large quantities of enterprise data to improve performance and find underlying pattern that can benefit the organization? How can enterprises obtain a competitive advantage with Big Data? The Enterprise Big Data Analyst (EBDA) course discusses the theoretical concepts of Big Data and subsequently applies this knowledge to a real-world case study. The Big Data Framework provides a holistic and compressive approach for enterprises that aim to leverage the value of data in their organizations. The framework covers all the essential aspects of Big Data that [...]

April 27th, 2020|Big Data, News|

Digital Transformation Month

Digital Transformation Month The month of April 2020 will probably go down in history as one of the most challenging and disruptive months that we will have ever known. The COVID-19 virus has impacted businesses, large and small, and has left a lasting mark on society. Also, most companies are beginning to realize the actual value of Digital Transformation and it is no more a merely “nice-to-have” but a crucial next step for businesses to embark on these days. In the spirit of positivity, we are launching our ‘Digital Transformation Month’ in May. If the pandemic has thought [...]

April 21st, 2020|Digital Transformation|

Multinational companies are now seeing the actual value of Digital Transformation and why you should too

Multinational companies are now seeing the actual value of Digital Transformation and why you should too According to the UN’s trade and development agency, the slowdown in the global economy affected by the Covid-19 pandemic is likely to cost at least $1 trillion in 2020. As corporate leaders are now being forced to re-think business strategies, they are beginning to realize the actual value of Digital Transformation and it is no more a merely “nice-to-have” but a crucial next step for businesses to embark on. The social distancing strategies at workplace like working from home would not be [...]

April 17th, 2020|Digital Transformation|

The Next Level of the Enterprise Big Data Framework now available

Great news for the Enterprise Big Data Professional certified professionals! The wait is over, the second level of the Big Data Framework is finally here! The Enterprise Big Data Analyst qualification builds upon the first level of the Big Data Framework qualification scheme Enterprise Big Data Professional® in which fundamental knowledge and elementary concepts related to Big Data were covered. With the EBDA® certification, you can improve your credibility and knowledge in Big Data and take it to the next level. The Enterprise Big Data Analyst is a practitioner course for all professionals that aim to have [...]

April 17th, 2020|Big Data, News|

Decision Trees: A powerful and intuitive process to predict churn

Download full case study Decision Trees: A powerful and intuitive process to predict churn (Case Study) There are many techniques available for the analysis of large-scale data. Churn-data of Telco companies can be analysed in various ways. Some focus on understanding the key characteristics of customers who will end their contract in the near future. Others concentrate more on predicting as precisely as possible which customers are expected to churn. The drawback of the second group of methods is that they are often very complex and not easy to follow for people without a data-science background. We [...]

April 15th, 2020|Big Data, White Paper|

How to become a more capable and effective project manager in your organization

How to become a more capable and effective project manager in your organization Being a project manager is never easy but it is one of the most sought after professions that organizations from many industries are constantly looking for. The project manager is responsible throughout the entire lifecycle of a project from initiation, planning, execution and closure. As you can imagine the tasks on hand can sometimes be too challenging for a project manager to cope with if he or she does not have the necessary skills and knowledge. According to the Project Management Institute’s survey, organizations which [...]

April 13th, 2020|Agile Practices, News|

What is Agile Programme Management

What is Agile Programme Management? There is often a requirement in an organisation of any type to transform the organisation from its current operational state to a new operational state. The reasons and the type of change may vary greatly - from the decommissioning of nuclear power stations to building a new business model or creating a new product to take to market. The characteristics are the same. A series of initiatives are carried out to move the organisation from the old state to the new state. The initiatives may be projects, business change activities or other activities. A programme [...]

April 7th, 2020|Agile Practices|

New Case Study: Predicting Customer Churn in Power BI

Introduction Modern Telco companies gather lots of data on their customers. Varying from their gender to their monthly payments to the type of contract they have. One aspect that is especially important to keep track of is the group of customers that ends or will end their contract soon. Cybiant can help Telco companies to obtain valuable insights on how to identify customers that are likely to end their contract and to find which factors are indicating such behaviour.  There are two ways this dataset can be used to study contract ends. The first is determining which factors are typical [...]

March 28th, 2020|Big Data, Power BI|

FAQ about training during the COVID-19 outbreak

FAQ about training during the COVID-19 outbreak Due to the recent global development,  most organizations have decided to work from home or to offer online solutions to work. At Cybiant, we aim to accommodate our customers in the best possible way during these times. For that reason, Cybiant offers all courses in a Virtual Classroom Delivery format. A Virtual Classroom delivery is similar to a real face-to-face classroom learning experience. Upon registration, you will receive a link to join the virtual classroom, where a live instructor will educate you on the course. Through the online environment, you can [...]

March 25th, 2020|News|

Virtual Classroom Schedule

Virtual Classroom Schedule Due to the recent global development,  most organizations have decided to work from home or to offer online solutions to work. At Cybiant, we aim to accomodate our customers in the best possible way during these times. For that reason, Cybiant has composed a special schedule for Virtual Classroom Delivery. A Virtual Classroom delivery is similar to a real face-to-face classroom learning experience. Upon registration, you will receive a link to join the virtual classroom, where a live instructor will educate you on the course. Through the online environment, you can ask questions to the rest [...]

March 23rd, 2020|News|

Special Offer ITIL4 Managing Professional Transition

Special Offer ITIL4 Managing Professional Transition GET 30% DISCOUNT OFF ITIL4 MANAGING PROFESSIONAL TRANSITION EXAMS! Register for a session on 13-17th of April or 15-19th of June and get the discount. This module provides a straightforward transition path to ITIL 4 Managing Professional, enabling ITIL V3 Experts and ITIL V3 certified professionals with a minimum of 17 ITIL V3 credits, to gain the ITIL Managing Professional designation via one course and one exam. As this module will be available for a limited period of timeonly, this offer is a great opportunity for ITIL V3 professionals to make the [...]

March 12th, 2020|News|

The Ultimate ITIL 4 FAQ

The Ultimate ITIL 4 FAQ In February 2019, AXELOS launched the new version of the global service management framework, toward ITIL 4. ITIL (the IT Infrastructure Library) is a framework for service management that originated in the 1980s with the UK government. In the last 30 years, ITIL has grown to become the ‘de facto’ standard for service management at almost every enterprise. Globally leading service providers, such as the Walt Disney Company, Mercantil Bank an Sutter Health, have all implemented ITIL Best Practices. Read more about ITIL 4: What you need to know about the ITIL 4 [...]

March 5th, 2020|Service Management|

What You Need To Know About The ITIL 4 Update

Introduction to the ITIL 4 Update The ITIL 4 Update is finally here! ITIL (the IT Infrastructure Library) is a framework for service management that originated in the 1980s with the UK government. In the last 30 years, ITIL has grown to become the ‘de facto’ standard for service management at almost every enterprise. Globally leading service providers, such as the Walt Disney Company, Mercantil Bank an Sutter Health, have all implemented ITIL Best Practices. Throughout the past four decades, ITIL has gone through a number of revisions. Major updates included the introduction of ITIL V2 in 2001 (the Service [...]

March 3rd, 2020|Service Management|

ITIL 4 Webinar – Introduction to Key Concepts

Webinar: ITIL 4 - Introduction to Key Concepts 6 March 2020 10:00 AM - 10:45 AM In this webinar, we will provide an overview of the key concepts of the ITIL 4 Framework. We will discuss the major differences between ITIL V3 and ITIL 4, and provide an overview of the 'new' concepts that have been added to the new version: the key concepts of creating value with services; the ITIL 4 Service Value System (SVS) the four dimensions of Service Management the ITIL 4 guiding principles The webinar [...]

February 26th, 2020|Service Management, Webinar|

Free Webinar – Introduction to Site Reliability Engineering

Introduction to Site Reliability Engineering (SRE) 14 February 2020 10:00 AM - 10:45 AM Towards the end of 2019, the term Site Reliability Engineering (SRE) has quickly been growing in the IT Services and DevOps domains. It might be the first time that you are hearing about SRE, you might want to learn something about the basic ideas and concepts. In this webinar, you will be up to speed on some fundamental SRE basics in just half an hour. ntroduction to the principles & practices that enable an organization [...]

February 5th, 2020|Webinar|

An Introduction To Site Reliability Engineering

Introduction Towards the end of 2019, the term Site Reliability Engineering (SRE) has quickly been growing in the IT Services and DevOps domains. It might be the first time that you are hearing about SRE, so I thought it would be a good idea to write down the basic ideas and concepts. With this article, you will be up to speed on some fundamental SRE basics in under five minutes. What is Site Reliability Engineering? Site Reliability Engineering is a term that is quickly growing to prominence, mainly because it is the main operating model for IT Service Management at [...]

February 3rd, 2020|Site Reliability Engineering|

Cybiant Announces Partnership Agreement with Symphony SummitAI

23 January 2020, Kuala Lumpur Malaysia. Cybiant is happy to announce a strategic partnership agreement with Symphony SummitAI, known for their flagship product SummitAI. With the partnership agreement, Cybiant furthers strengthens it capabilities in automation and AI-driven services. Under the implementation technology partner program, Cybiant will start implementation services for ITSM, ITAM and ITOM solutions, based on the SummitAI platform. By enabling customers to have  a better understanding of their IT environment, the SummitAI platform enables organizations to reduce their IT risk, whilst optimizing their service delivery to end-customers. In order to achieve adoption, Cybiant will also develop a comprehensive [...]

January 30th, 2020|Artificial Intelligence, News|

Looking ahead at the decade of smart technology

Looking ahead at the decade of smart technology Happy New Year! I wish you and your loved ones a healthy and prosperous 2020. We find ourselves not just at the change of a new year, but of an entire new decade. A good moment to pause and reflect on the past decade and devise new plans for the future. At Cybiant, we have made ambitious plans for the start of the new decade. We will continue to strengthen our education portfolio and bring you the most forward-thinking knowledge and educational programs. We strongly believe that digital transformation is first and [...]

January 3rd, 2020|Blog, News|

Free White Paper: Agile Wars – And How to Avoid Them

Download Full White Paper Free White Paper: Agile Wars - And How to Avoid Them 1. Background At the heart of Agile, we value “individuals and interactions above processes and tools”. And yet for many years, the various Agile approaches appear to have been at war with one another. All too often, Agile is offered as a binary choice (“you are either agile or notagile”), together with the recommendation that one Agile approach (usually the one being “sold in”) is all you need. I have also often seen a move to oust the established Agile approach with different flavour [...]

December 8th, 2019|White Paper|

FEATURED POST

Why We Founded Cybiant

Almost everyone on the planet agrees that Big Data is changing the world at an unprecedented pace. Data and algorithms decide what news we see, who we should meet and what products we should buy. Data makes our lives easier to organize, and step-by-step we are getting more in control. We can compare products, services and employers. We can read reviews, provide feedback and form our own opinions. Data makes our life more open and more free than ever before. And we are just at the very early beginning. We are just starting to explore the possibilities of Machine Learning and Artificial Intelligence. Although it is now still primarily in the domain of large enterprises, practical applications of these technologies will soon be available to all.

The fear of the unknown makes people take decisions that are not in line with the factual data. That is why we founded Cybiant. We believe that in the long run, data driven decisions are fundamentally better and can help to solve many of the world’s most pressing problems.

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