Robotic Process Automation is reshaping the way organizations deal with repetitive, process-oriented work. By automating back-office processes, shared service operations can become 40-50% more efficient, whilst significantly reducing errors.

Robotic Process Automation has quickly risen in popularity in recent years, mainly driven by an increased focus on automation practices in the financial and insurance industry. Gartner research indicates RPA technologies can help reduce operational costs with 30% by 2024. The main benefits of Robotic Process Automation include improved customers satisfaction, increased operational efficiency, and higher levels of quality.

RPA enables a very high degree of automation, and can be implemented based on the designs of automated service. RPA bots remove manual repetitive tasks and lets the bots automatically execute workflow and scripts, all through a singular interface. Using RPA solutions removes the need for manual work or complex integrations with third party systems.

Cybiant is a an expert in leading digital platforms that enable digital transformation through Service Automation and RPA. Our founders where involved in the development of the Service Automation Framework, which today is the leading publication for service automation and RPA. At Cybiant, we can help you build an effective technology strategy and identify the areas you need to transform. Our professionals support organizations pick the right solution providers and partners and have the right governance to get the most out of Automation and RPA technology.

Jan-Willem Middelburg
Jan-Willem MiddelburgManaging Director
Contact us for more information about our Service Automation and RPA services, or speak to one of our consultants.

Official Partner

Cybiant Official UiPath Partner


Robotic Process Automation Services

We offer the following consulting services and products in the Robotic Process Automation domain. For a tailored solution, please reach out to us directly. We are happy to help.


Case Study

We have supported successful Big Data and Automation consulting efforts across some of the world’s largest enterprise businesses. Hear from the team at Petroliam Nasional Berhad (Petronas) about their experience with the Cybiant Advisory Services team, as we performed a digital transformation project, including gap analysis and service automation design.

The Cybiant Advisory Service team realized the full benefits of automated provisioning, whilst addressing the complete end-to-end workflow, from business request to service activation, which involves technology, people, and processes. As a result, inconsistency in data entry reduced with 80%, and the deployment of new services was reduced from 6 weeks to less than 48 hours.


Robotic Process Automation Training and Certification

In order to support our Robotic Process Automation practice, we offer the following courses and certification programs:


Would you like to get support on your Service Automation and RPA journey?

Cybiant has the experience and comprehensive solutions to guide your organization through Service Automation and RPA projects. In order to receive expert advice from any of consultants, please do not hesitate to contact us.