ROBOTIC PROCESS AUTOMATION SERVICES

Robotic Process Automation is reshaping the way organizations deal with repetitive, process-oriented work. By automating back-office processes, shared service operations can become 40-50% more efficient, whilst significantly reducing errors.

Robotic Process Automation has quickly risen in popularity in recent years, mainly driven by an increased focus on automation practices in the financial and insurance industry. Gartner research indicates RPA technologies can help reduce operational costs with 30% by 2024. The main benefits of Robotic Process Automation include improved customers satisfaction, increased operational efficiency, and higher levels of quality.

RPA enables a very high degree of automation, and can be implemented based on the designs of automated service. RPA bots remove manual repetitive tasks and lets the bots automatically execute workflow and scripts, all through a singular interface. Using RPA solutions removes the need for manual work or complex integrations with third party systems.

Cybiant is a an expert in leading digital platforms that enable digital transformation through Service Automation and RPA. Our founders where involved in the development of the Service Automation Framework, which today is the leading publication for service automation and RPA. At Cybiant, we can help you build an effective technology strategy and identify the areas you need to transform. Our professionals support organizations pick the right solution providers and partners and have the right governance to get the most out of Automation and RPA technology.

Jan-Willem Middelburg
Jan-Willem MiddelburgManaging Director
Contact us for more information about our Service Automation and RPA services, or speak to one of our consultants.

Official Partner

Cybiant Official UiPath Partner

OUR CAPABILITIES

Robotic Process Automation Services

We offer the following consulting services and products in the Robotic Process Automation domain. For a tailored solution, please reach out to us directly. We are happy to help.

RPA DISCOVERY WORKSHOP

One of the top reasons that companies have yet to adopt RPA solution even though they are fully aware of the benefits that it can bring, is due to a lack of nderstanding of RPA and not knowingwhere to start. In view of this, Cybiant has specifically designed the RPA Discovery Workshop to help organizations to have a better knowledge of RPA solution and to assist them to begin their RPA implementation journey without any consultation fees.

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RPA VISION AND STRATEGY WORKSHOP

Ensuring that the Program Sponsor and Sr. Leadership team share a common understanding and shared set of expectations is a critical success factor for RPA program success. The RPA Vision and Strategy Workshop provides guidance to Sr. Leadership Teams on the People, Process, Tool and Partner elements of a typical RPA project. This workshop is a critical awareness session that will enable the Sr. Leadership team to understand their roles in supporting RPA program success.

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RPA PROOF OF CONCEPT

Many businesses consider RPA proof of concept (PoC) as the catalyst that nudges them in the right direction. If you are looking for ways to convince your senior management about embracing automation, then RPA PoC can help. A PoC is an effective way to understand if automation will be successful in the confines of a customised business environment and the way it will impact the existing systems. It also allows a chance to validate the chosen software platform and the resources involved to ensure a successful roll-out of a larger program in the future.

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ROBOT AS A SERVICE (RAAS)

The Cybiant Robot-as-a-Service solution makes your business more agile and is focused on results. Our RaaS solution is the fastest most scalable way to benefit from RPA capabilities. Based on your organisation’s requirement, our RPA Center of Excellence designs, builds, operates and maintains your robots for your you. During the onboarding process, we design the processes you wish to automate. The Cybiant RPA Center of Excellence subsequently keep the robots running.

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CUSTOMER SUCCESS STORIES

Case Study

We have supported successful Big Data and Automation consulting efforts across some of the world’s largest enterprise businesses. Hear from the team at Petroliam Nasional Berhad (Petronas) about their experience with the Cybiant Advisory Services team, as we performed a digital transformation project, including gap analysis and service automation design.

The Cybiant Advisory Service team realized the full benefits of automated provisioning, whilst addressing the complete end-to-end workflow, from business request to service activation, which involves technology, people, and processes. As a result, inconsistency in data entry reduced with 80%, and the deployment of new services was reduced from 6 weeks to less than 48 hours.

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TRAINING SERVICES

Robotic Process Automation Training and Certification

In order to support our Robotic Process Automation practice, we offer the following courses and certification programs:

RPA Fundamentals with UiPath

The RPA Fundamental course with UiPath is a 1-day workshop that consist of four 90-minute modules. The course starts with an explanation of the core technologies behind Robotic Process Automation, including screen scraping, business process optimisation and machine learning. We will subsequently discuss how these technologies are integrated in modern RPA solutions to automate workflows.

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Robotic Process Automation Foundation

The Robotic Process Automation (RPA) Foundation  course is an introduction to RPA concepts and technologies, and how they can be used in professional organizations to increase quality and efficiency. By using Robotic Process Automation, organizations can automate repetitive processes and tasks, making processes more lean and effective.

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Service Automation Foundation

Service Automation – the concept of delivering services through smart technology – is a rapidly growing area of interest for most organizations. Companies such as Spotify, Netflix and Uber (who deliver 100% automated services) have proven that organizations can achieve rapid growth and gain a competitive advantage by relying on Service Automation. The core objective of Service Automation Foundation training is to learn you how to transition analog (or manual) steps of service delivery process into automated steps.

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UiPath Certified RPA Associate

UiPath Certified RPA Associate Certification is your first step in the RPA journey. It is designed to assess your knowledge and skills related to problem solving, processes, automation solutions with  UiPath platform components such as UiPath Studio, Robots, and Orchestrator. The UiPath Certified RPA Associate (UiRPA) is expected to be able to (1) independently design and develop simple RPA solutions or (2) be a productive member of an automation team led by an experienced RPA Developer responsible for developing complex solutions using UiPath technologies.

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CONTACT US

Would you like to get support on your Service Automation and RPA journey?

Cybiant has the experience and comprehensive solutions to guide your organization through Service Automation and RPA projects. In order to receive expert advice from any of consultants, please do not hesitate to contact us.
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