About Cybiant

Official account of Cybiant. Information shared through this account contains official press releases, information and updates from Cybiant.

Webinar: RPA – How to Get Started in the Enterprise

April 27, 2021 16.00pm - 17.00pm WEBINAR: RPA – HOW TO GET STARTED IN THE ENTERPRISE The domain of Robotic Process Automation (RPA) keeps growing. More and more enterprises are taking steps to automate back-office processes in finance, HR and IT. RPA technologies provide significant cost savings, increased accuracy of data, and more effective ways to execute the delivery of services. Although many enterprise organizations see the benefits, one question frequently remains: how to get started. In this webinar, Jan-Willem Middelburg will guide you on your first steps in the domain of Robotic Process Automation. Jan-Willem is the author of the “Service Automation Framework” book and certification scheme and a thought leader for automation solutions in the enterprise. In this session, he will discuss the RPA capability model, and how organizations can get started with building competencies in the RPA domain. AGENDA  In this 1-hour webinar you will learn the following aspects about RPA: Understand the state of RPA in the modern enterprise Recognize the difference between RPA, BPO, and Service Automation The RPA Capability Model The technical competencies required for RPA The management competencies required How other organizations have built competencies over time. Don’t miss this change to join this information session by one of the foremost experts in the automation domain. [...]

By |2021-05-11T11:24:10+08:00April 12th, 2021|Webinar|0 Comments

Introduction to Design Thinking – Free Session

April 13, 2021 16.30pm - 17.30pm FREE SESSION: INTRODUCTION TO DESIGN THINKING Problems sometimes can give rise to innovative solutions and new business growth opportunities for organizations. High-performing companies, are the ones that have mastered the process and method of designing and creating innovative solutions repeatedly. However, in this fast-changing business environment to design a new and functional solution or product is not as easy as it seems, and it is usually where companies stumble. Most companies design solution and products based on past data which doesn’t actually tell what the users really need or make risky bets based on instinct rather than experimental evidence. One of the most effective problem-solving method that is adopted by many global organizations, is known as the Design Thinking. It plays a central role in innovation and process improvements for organisations such as GE, Google, IBM, and Nestle. The problem-solving framework encourages people to explore alternative and creative design options that are entirely new and at the same time focuses on the actual needs of the users to avoid designing something that is redundant. AGENDA  In this 1-hour Design Thinking training, we will explore the use of Design Thinking to introduce more innovative, customer-centric, and agile thinking into your organisations. You will learn about: The concept and benefits of [...]

By |2021-04-01T17:18:53+08:00April 1st, 2021|News, Webinar|0 Comments

Happy Lunar New Year!

May your heart be filled with happiness, love and contentment as you celebrate the new beginning this year! Start your training and learning plans now with our Chinese New Year Promo. You can enjoy a 10% DISCOUNT off the course fee for 1 pax or 20% DISCOUNT for more than 1 sign up for the same course*. It is a great opportunity for you to invite your colleagues to learn together. So don’t miss out on this opportunity to grab the best new year deals! You can book your courses online, via our chat or email us at info@cybiant com. Use promocode CNY2021 on every order you place, and you will automatically receive the discount in your invoice The discount applies to both virtual and online courses in 2021. Our top 5 courses: ITIL 4 Foundation (Self-paced online and Virtual) The ITIL 4 Foundation certification is designed as an introduction to the ITIL 4 framework. This course will enable candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. ITIL is a widely accepted approach to IT Service Management (ITSM).  ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. Agile Project [...]

By |2021-01-22T15:01:50+08:00January 8th, 2021|News|0 Comments

Cybiant is appointed as the training provider under the Hiring Incentive Programme by Perkeso

We are incredibly honored to work with Perkeso to assist individuals who have lost their jobs during this challenging time of pandemic. Cybiant has been appointed as one of the training organization under the Employment Insurance System (EIS) to provide training programs to upskill and reskill affected individuals. The objective is to increase their employability in line with the demand in the job market.   The training program that we have selected for this initiative is the Enterprise Big Data Professional. Data Analytics has been one of the most sought after skills that hiring managers are looking for, especially in data-driven organizations. Employees skilled in data analytics are extremely valuable to an oganization, as they can help convey important insights from the data to guide the organization's decision-making process.   The Enterprise Big Data Professional course will provide delegates with a fundamental understanding of Big Data and related technologies. Candidates who have undergone the course will be able to understand data analysis techniques, big data solutions, and how to capture value from massive quantities of data. Furthermore, this course provides the fundamental knowledge for individuals looking to pursue their careers as professionals in machine learning, artificial intelligence, or Big Data.   If you would like to know more, please contact us at PERKESO.600-7/12/1/CybiantAsiaSdnBhd(356)

By |2020-11-26T15:33:40+08:00November 26th, 2020|News|0 Comments

Free Session: The Importance Of A Cybersecurity Framework

FREE SESSION: THE IMPORTANCE OF A CYBERSECURITY FRAMEWORK The rapid evolution of connectivity technologies and devices have benefited individuals and organizations in remarkable ways. However, with billions of devices now online and connected, it makes everyone more susceptible to cyber-attacks. Whether you are a cybersecurity specialist or not, if you are working with an internet-connected device, it is advisable for you to at least understand the fundamental basics of cybersecurity. Simply put, cybersecurity is primarily about people, processes, and technologies working together to protect computer systems and networks from malicious attacks and threats. Cybersecurity involves many different elements, such as practices, technologies, people, and communication. With so many working components, it becomes challenging to manage them effectively. The only way to ensure that all of them are aligned is by establishing a framework. A cybersecurity framework is a predefined set of policies, procedures, guidelines and standards to manage cybersecurity related risk. AGENDA  In this short webinar, we will be discussing: The importance of a cybersecurity framework How to implement a cybersecurity framework Introduction to some of the leading cybersecurity frameworks DETAILS 40 minutes webinar 5-10 minutes Q&A November 20, 2020 10.00am - 10.45am HOST Jan-Willem, has designed and delivered many cyber security training programs for corporations internationally. He is [...]

By |2020-11-30T14:04:16+08:00November 13th, 2020|Cyber Security, Webinar|0 Comments


You can now get the best deals for some of the internationally certified courses from Cybiant's 11.11 campaign. Either you have been planning on attending training courses to gain knowledge or to enhance your career with professional certifications, now is the time to do so! Enjoy the lowest price deals now with discounts of up to 30% on selected courses. The campaign is part of our commitment to encourage people to develop the mentality of lifelong learning and skills enhancement. The courses we have selected are a few of the well-known and desired certifications by most organizations globally. So don't miss out on this one-day opportunity to grab the best deals! You can book it online, via our chat or email us at to enjoy the deal now. ITAM Foundation Virtual Course - 12-13 November 2020  The ITAM Foundation training course with the Certified Asset Management Professional (CAMP) Certification is designed to provide an extensive overview of IT Asset Management (ITAM) best practices and processes, as well as offer ways to embrace multiple organisational frameworks such as ITAM and IT Service Management (ITSM). USD 1,880 | MYR 7,000 | SGD 2,800 USD 1,625 | MYR 6,500 | SGD 2,168 Agile Project Management Practitioner Virtual Course - 16-18 November 2020  The Agile Project Management Practitioner level empowers, encourages and equips [...]

By |2021-01-12T09:44:19+08:00November 11th, 2020|News|0 Comments

Free Session: Service Intelligence – The Next Wave Of ITSM

FREE SESSION: SERVICE INTELLIGENCE – THE NEXT WAVE OF ITSM If you didn't already know, we are either interacting or enjoying the benefits of artificial intelligence (AI) solutions almost every day of our lives. Even in the professional world, automation solutions powered by AI could increase a company's productivity by nearly 40%. However, for many, using AI to recommend the best restaurant is one thing, but it's another to assign and entrust AI with essential work-related tasks. In fact, many of us intend to adopt AI technology in the workplace, but we are still hesitant due to the doubts we have about the benefits and the practical implementation approach of adopting AI. Join us in this free session as we discuss more about the topic of AI in IT service management. SESSION DESCRIPTION In the last year, the term Service Intelligence has started to emerge. Service Intelligence joins the world of Service Management with the world of Artificial Intelligence. Can clever algorithms and smart technologies help to deliver a service experience that is above and beyond user expectations? Is it possible to predict the service requirements of individual users or of complete corporations? And what is the effect on knowledge management in an organisation? Join Jan-Willem Middelburg as he explains how discoveries in Big Data, Machine Learning and Artificial Intelligence [...]

By |2020-12-07T12:56:32+08:00November 6th, 2020|News, Webinar|0 Comments

Webinar: Strengthening Socially Influenced Infrastructure to Build Forward Better with PPPs

Register here A NEW WEBINAR IN IN COLLABORATION WITH THE WORLD ASSOCIATION OF PPP UNITS & PROFESSIONALS The current COVID-19 crisis has strained infrastructure projects globally, and in particular public-private partnerships (PPPs), at all stages and in all sectors—with implications for governments, providers of infrastructure assets and services, their financiers, and end-users. Most PPP infrastructure projects are, to some extent, influenced by social factors. Because of the COVID-19 crisis, most infrastructure has been adversely impacted. There are less cars on the road, which impacts road PPPs. There is reduced energy consumption, which affects power purchase agreements. And sports and event management PPPs (such as the Singapore Sports Hub) have not seen any events in more than six months. While all players share a common goal: to prevent the failure of PPP programs and projects, actions taken so far have often been ad hoc and focused on remedying the pandemic’s effects in the short term. In most cases, governments and private sector consortia could rely on contractual clauses for relief management, which are customarily included in every PPP contracts. However, six months into the pandemic,  it becomes more and more visible that the end is not yet in sight. There’s now a need to move beyond short-termism and address holistic implications for the PPP model itself and infrastructure development more generally.  It’s time [...]

By |2020-10-26T11:15:43+08:00October 26th, 2020|News|0 Comments

Free Session: Introduction to Robotic Process Automation

Register here INTRODUCTION TO ROBOTIC PROCESS AUTOMATION AND HOW TO DESIGN AND IMPLEMENT IT IN YOUR ORGANIZATION Robotic Process Automation is just like a tireless personal virtual assistant that allows people to focus on more creative and valuable tasks that can improve job satisfaction and overall performance of the organization. Gartner has said that global spending on Robotic Process Automation (RPA) software is on pace to reach $2.4 billion in 2022, up from an estimated $680 million in 2018. The research firm Forrester estimates that there will be more than 4 million robots doing office, administrative, and sales work by 2021. RPA’s momentum is continuous and many businesses Asia have started to implementing automation. However, before you start to build your first robots, you need to think about strategic objectives of RPA, and how the business case can build to ensure long term success. For RPA Projects, processes will differ from company to company, and there is not a single one-size-fits all approach. There are however a number of Automation RPA best practices that will help your organization start in the right direction. An RPA Strategy outlines the overall objectives of the organization and contains the business benefit an organization aims to achieve through automation. It addresses core organization aspect such as the organization setting, planning, roles and responsibilities. Additionally, [...]

By |2020-11-30T14:00:06+08:00October 7th, 2020|Webinar|0 Comments

Join #MyDigitalWorkforce Week

Cybiant joins #MyDigitalWorkforce Week Cybiant's Enterprise Big Data Professional course is now listed in MDEC's Digital Skills Training Directory. The course has been reviewed and endorsed by a panel of digital industry experts to ensure that it meets Malaysia's employees' career needs, to prepare for the digital economy.    The course is the first level of the Enterprise Big Data Framework, and it is certified by the global leading exam and accreditation institute the APMG International. Jan-Willem Middelburg, the CEO of Cybiant co-authored the Big Data Framework with the aim to inspire, promote, and develop excellence in Big Data practices, analysis, and applications across the globe. The Enterprise Big Data Professional course is designed in a way that guides the learners to understand the theoretical and fundamental concepts of Big Data and subsequently applies this knowledge to a real-world case study.   As part of efforts under the #DigitalVsCovid movement during the running MCO period, MDEC’s Digital Talent Development team is ramping up its recently-minted initiative called #mydigitalworkforce. #MyDigitalWorkforce Week is a week-long event, offering career and upskilling opportunities in the digital job market. As part of our organization's commitment to support the #MyDigitalWorkforce Week, we are now offering a 15% discount for the Enterprise Big Data Professional course. If you are interested to know more, feel free to contact us at For the course description, please click here. 

By |2020-08-26T09:34:23+08:00August 26th, 2020|News|0 Comments

Go to Top